Designed for retailers to meet customers’ main needs at every contact point: costs and delivery times, product availability, no-hassle payments and simple procedures to exchange and return products.
DIGITAL SUITE TO INCREASE CONVERSION
AND GENERATE NEW INTERACTIONS
ONE-CLICK MULTI-CHANNEL, MULTI-COMPANY
PROMOTIONS AT EVERY CONTACT POINT
MULTI-CHANNEL, PHYSICAL, WEB AND MOBILE POINTS OF SALE
MULTI-CHANNEL PAYMENT SYSTEM – TRANSFORMING
PAYMENT TIME INTO A NEW PURCHASE OPPORTUNITY
MULTI-CHANNEL PLATFORM TO INTEGRATE
ALL DATA FOR EACH CONTACT POINT
To master multi-commerce, we first tackle complexity. Our intelligence center resolves operations between all entities involved in a multi-channel transaction.
We use multi-channel customer experiences or macro processes that help us effectively organize and manage the experience best-suited to the consumer.
Product availability in store.
Click & collect.
Buy online > Pick up in store (BOPIS)
Buy online > Ship from store (BOSFS)
Buy online > Return in store
Infinite aisle (showrooming)
Buy in store > Ship to home
Better management for retailers, more benefits for consumers.
Less stock interruptions
Reduced freight cost
On- and offline integration
Improved order delivery time
Store and product coverage optimization
Ship from store.
Pick up in store.
Pick and pack Tracking.
– Stock interruption.
– Not claimed by client.
– Delivery failure.
Order status Order fulfillment. Fulfillments failure
Best quote calculation.
Costs, terms, stock and subsidiaries.
Macro-regions and geolocation in quote.
Split of order items into fulfillments.
Freight tables per subsidiary.
Freight arrangements based on parameter.
Transactions between different companies.
Cost and commission report.
Freight tax calculations.
Monitoring of order status.
Cross-channel credit token.
Changes for other products cross-channel.
Stock, all subsidiaries.
Stock types: physical, virtual, presale, docking.
Deactivation and protection of stock, interruption pool and order processing.